Privacy policy

This policy describes how we handle information when you use our website and contact us for sales or support.

Who we are

Information we collect

• You provide: name, email, phone, shipping address, order details, and printer model when you contact us or submit an order request.
• Automatically: basic server logs (IP address, browser type, pages viewed) for security and troubleshooting.
• Chat widget: if you use live chat, the provider may process messages and session data under their policy.

How we use information

• Process order requests and provide customer support
• Respond to driver-help and warranty questions
• Improve the site and prevent fraud or abuse
• Comply with law when required

Cookies and local storage

We may store cart-related preferences in your browser session. Third-party services (such as chat or fonts) may set their own cookies. You can control cookies through your browser settings.

Sharing

We do not sell your personal information. We share data only with service providers who help us operate the business (hosting, email, payment processors when you complete a purchase) and when required by law.

Retention

We keep order and support records as long as needed for accounting, warranty support, and legal obligations.

Your choices

You may request access, correction, or deletion of personal data by emailing the privacy contact on our Contact page. We may need to verify your identity.

Children

This site is not directed at children under 13, and we do not knowingly collect their data.

Changes

We may update this policy; the “Last updated” date at the top will change when we do.